• this is india

This is India! 38

Welcome back to This is India! I always have funny/weird stories about India to share with friends or family when I talk to them. This is just meant to be an honest portrayal about my life in India through short anecdotes. I also share here what I’ve been up to online outside Werkenntwen.

What I was up to other than here:

  • I’ve been sick so haven’t done too much. I did ask Cafe De Goa to make these amazing cupcakes for Ben’s birthday though (surfer style!) which I posted on my and .. that I hope you are following!
  • I wanted to share an interesting festival I heard of recently. It’s called Massive Vibe Live and is “an international concert for empowerment” happening all over the world from London to Rio.. and they’re coming to Arambol! Check out the poster below. It’s one week from today! I am planning on going myself. Check them out on or join the MVL event on Facebook.

MVL Poster massive vibe live goa india

Now your story,

Getting things done in India is interesting… Sometimes I think it’s so easy because I just call someone to come do whatever needs done at a very affordable price (like the time I got the fridge repaired for 200 rupees). Other times, it doesn’t go so smooth and it can literally take WEEKS to get something simple done (usually because you need someone to help and they aren’t ever open, ran off with your money, won’t answer their phone, or are “waiting for a part”).

so, here’s they story of getting an A/C repaired in India!

I called the A/C repairman I know in our village. He’s the nicest and actually is good at his job.

On the first trip to do the fixing, I paid 2,000 for a simple fix of a gas refill. I was told there could be a leak, or it was empty. My choice was refill for 2,000 or new equipment and refill for 4,000. I went for the first since we weren’t sure if there even was a leak and he said he couldn’t tell either.

The air coming out didn’t stay cold after one day…. so he came back, begrudgingly. Another simple fix was done, this time for no charge, but to no avail.

He came for one more fix and ended up changing all equipment. He said it would be a “new A/C” basically. It ended up costing 6,000 rupees. I had left for Sri Lanka and wasn’t sure if it worked, but for 6,000 and new equipment I thought it would for sure – he’s not the scamming type, all my Indian neighbors use him.

I Came back from Sri Lanka to see that actually it still wasn’t cold air. I was SO annoyed! I called him back again saying I cannot pay more… what is the problem here and why isn’t the A/C still working? He replied in a very happy tone:

Madam, you’re calling me too much… it’s giving me headache.”

I literally laughed. It was so funny! I’m thinking, hello! I paid 6,000 rs and still have a broken A/C. I have a headache! but,

This is India!

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About the Author:

Rachel Jones left a career in nursing and lived on the beaches of Goa, India for the five years. Now she lives in Mexico where she gives advice on the 40+ countries she’s visited in the last 10 years. She’s the author of two India travel e-books: Guide to India and Insider’s Guide to Goa. Her blog, Werkenntwen, like its name, is a contradiction combining off-beat adventurous places with glamorous and bespoke travel. Werkenntwen has been featured in ELLE, Marie Claire, Grazia, and Cosmopolitan magazines. She’s a writer for Bravo TV.


  1. Emma | banquets and backpacks February 20, 2015 at 2:48 pm - Reply

    Ha!! This made me laugh! Is it fixed now?

    • Rachel Jones February 23, 2015 at 11:44 am - Reply

      well sort of , as long as we don’t go colder than 22 Celsius he says it’ll work lol, we tried it lower to see and it made crazy noises!

  2. Brian February 20, 2015 at 8:18 pm - Reply

    Why is getting an AC unit working in India always literally next-to-impossible?

  3. Ashley February 20, 2015 at 10:27 pm - Reply

    That is so funny! I love how he said exactly what most people are probably thinking, but would never say to a client.

  4. Justine February 21, 2015 at 9:48 am - Reply

    This is so funny because I feel like I deal with similar situations in Indonesia. I feel like people think I’m crazy because I’m way more persistent than they’re used to. The timing of this post is particularly hilarious because my air conditioner is broken and I have to deal with fixing it…so not looking forward to it!!!!

    • Rachel Jones February 22, 2015 at 6:12 pm - Reply

      lol good luck! I feel like persistence and annoying people is the ONLY way to get things completed sometimes.

  5. Prasad Np February 21, 2015 at 1:57 pm - Reply

    Ah! Happens all the time, that is why it is very important in India to hire guys for small jobs after due verification and references ….

    • Rachel Jones February 22, 2015 at 6:12 pm - Reply

      totally agree! it’s so hard though! especially when local friends want you to hire their “friend” and you want to help them so well, I do!

  6. Tim | UrbanDuniya February 23, 2015 at 11:00 am - Reply

    I spent 18 months trying to get my A/C fixed in Chennai… in the end, my contract finished and I moved to Australia!

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